KnowledgeBase

FAQs

FAQs

How do I request a white label site?

Would you like your own branded version of the portal for your company? At VOODOO SMS, we do offer this feature. However, this is on a case by case basis. More information can be found here [https://www.voodoosms.com/bulk-sms-reseller/white-label-sms-portal] If you think that this feature could enhance your company, please do not hesitate to contact our team on 01484 599311 where we will be happy to assist.

How do I change my account details?

If you wish to change your account details on your VOODOO SMS platform, you can update your address, website and VAT number. You can do this via ‘My Account’ on the left side of your dashboard and use the settings symbol in the section 2 box to edit these. However, if you need to update your main contact details, such as your email address and mobile number, you will need to contact our team on 01484 599311 to do so.

Can I resell your service?

You can resell VOODOO SMS directly through the portal, by using a generic white label or by creating your own personalised portal for your company. This is called White Label - for more information please click here [https://www.voodoosms.com/bulk-sms-reseller/white-label-sms-portal]. To discuss reseller options, please contact our team on 01484 599311 if this is of interest to you. We will always be happy to assist.

Why is my account under review?

At VOODOO SMS, there are specific reasons why you may find that your account is under review. If you are informed that your account is under review, please contact a member of our team on 01484 599311 to discuss this.

Can I send SMS Internationally

We allow our customers the option to send SMS internationally, but it is worth considering that each country has their own rules and regulations when it comes to sending SMS. If you’re looking to send SMS to another country, please feel free to get in touch and we can advise you on the rates and the regulations that are required to successfully send SMS to any country. Rates vary when sending SMS internationally, some countries are cheaper and some are more expensive, these rates are set by th

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