KnowledgeBase FAQs

How do I Change my Password

How do I Change my Password

If you cannot remember your username or your password, click the options below on the login section on the main sign-in page.

On the login page, click on the Forgot Password, highlighted below:

The next page will ask you to enter your email address, and select between reset by Email & reset by SMS:

Once you have input your credentials and hit submit, an email will be sent to your email address with instructions on how to reset your password:

Simply click on the link, and you will be taken to the next page and be asked to provide your new password:

Once provided, you will receive confirmation of the password reset, completing the process:

If you require assistance with resetting your password, please don’t hesitate to get in touch, and we’ll be happy to help.

Please contact our team on 01484 599311 or email (Customer support is available 24/7)

If at any point you desire to change your password, you can do so via the ‘My Account’ option on the left side of your dashboard. Scroll down to section 4 where you can update it.

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