Dedicated Virtual Mobile Number:
We can dedicate one of our virtual mobile numbers to you. Therefore if you set this as the sender ID, your customer will merely need to hit the reply button rather than bothering with keywords/typing in a different reply number.
We charge £10+VAT monthly rental for this option (also no contract).
Keyword on our short code (88440)
Exactly the same as a keyword on a VMN, customers will need to text the keyword and their reply to the short code. This will always charge one standard network rate to your customer/client regardless of inclusive texts.
The positives for the short code are that it looks professional, is memorable and will also use less characters in the body of the message, therefore keeping costs down.
We charge £5 + VAT on a month to month basis for this (no contract).
Keyword via shared Virtual Mobile Number
We can set up a keyword on one of our shared virtual mobile numbers so your recipients can reply with this and the messages will be forwarded to your account on the portal.
For example you could have in the message body, “to reply text EXAMPLE to 07xxxxxxxxx”. With this, your recipients would need to make sure that they have started the message with the keyword “EXAMPLE” or the portal will not filter the message to your account.
This will cost your recipient one standard network rate or be part of their inclusive bundle if they have any. This feature is free of charge for us to set up for you.
All inbound SMS will be available to view in your inbox on the portal as well as being downloadable via CSV and can even be forwarded to you via email or SMS.