Voodoo SMS is a bulk SMS platform that allows you to send and receive SMS from a dedicated portal or API. Our Zendesk integration allows you to reply to your support tickets via SMS and continue the chat using your phone!DOWNLOAD
Voodoo SMS offers Zendesk Integration for Bulk SMS Software
Voodoo SMS has a free Zendesk app which has the ability to perform various actions when text messages have been sent.
When your customer raises a support ticket you will have the option to Respond to urgent enquiries faster via SMS by integrating Zendesk with your Voodoo SMS account and allow Zendesk to send SMS messages directly to the customer’s phone, from there they can respond to the text, and they won’t need to log in to their account or check their emails.
Here're some benefits and how the proprietary Voodoo SMS Extension can revolutionize your customer service system
Customizable and automated ticket management
White label web interface for your branding
Multiple support streams, such as, email, web, phone, chat