Voodoo SMS is a bulk SMS platform that allows you to send and receive SMS from a dedicated portal or API. Our Zendesk integration allows you to reply to your support tickets via SMS and continue the chat using your phone!DOWNLOAD
Voodoo SMS has a free Zendesk app which has the ability to perform various actions when text messages have been sent.
When your customer raises a support ticket you will have the option to Respond to urgent enquiries faster via SMS by integrating Zendesk with your Voodoo SMS account and allow Zendesk to send SMS messages directly to the customer’s phone, from there they can respond to the text, and they won’t need to log in to their account or check their emails.
Have a Voodoo SMS Account
Generated an API key
Purchased a Virtual Mobile Number
Create Your Zendesk Login API
Zendesk Install & integration
Choose Your triggers
Set up your triggers
Set up your pre-defined messages