3 minute read
Jan 24, 2019
With the time ripe for a fresh start, there’s a buzzword that seems to pop up time and again: Productivity; the ultimate resolution for 2019. The term’s popularity, (typically defined as the rate of output per unit of input) couldn’t have come at a better time. Whilst productivity growth has slowed in almost all advanced economies since the financial crisis, Britain’s slump has been one of the most dramatic. With such giant technological leaps made in the past decade, it’s a wonder how our productivity is almost the same as nearly a decade ago. So here at Voodoo SMS we say, “let’s take things right back to the basics and show you how you can supercharge your productivity using SMS.”
It happens to the best of us; the pressures of a busy working life cause a momentary lapse in memory and things get missed. But when people fail to turn up to appointments both time and resources are wasted. Case studies prove that appointment reminders via SMS improve attendance. For example; the NHS reduced appointment no-shows from 10.5% to 9.1% by implementing SMS reminders. With the average cost of a missed appointment being around £108, the savings have been immense! So whether you’re wanting to implement appointment reminders or staff alerts, SMS means people are always where they need to be, when they need to be there.
SMS is optimised for speed. Not only are 91% of texts opened within 4 minutes of receipt, but the 160 character limit means even the busiest of people have time to pause and read them. With this in mind, it’s no wonder SMS boasts a much higher penetration rate than email. Your email is far more likely to get lost in an inbox than receive the engagement you need. SMS is ideal for an ‘all hands on deck’ scenario such as your website going down, bringing your business to a standstill. Fast communication via SMS can help find a solution, and prevent losing out on vital sales or customer engagement. Voodoo SMS also offers Inbound SMS services where the recipients of your message can reply, allowing vital communication to flow both ways.
There’s a reason SMS has stood the test of time; it’s simple, fuss-free and you have the ability to reach thousands of people in a matter of minutes. SMS provides a simple and effective way to get the most out of existing customers and employees. Your message can be conveyed concisely and directly, tailored to your recipient. No new tech rules to learn; no fussing with buttons and icons. The Voodoo SMS portal is sleek and easy to use. And with our accounts team on hand to help, making the change to SMS has never been simpler.
Keeping workers and customers up to date is key to running your business efficiently. As covered above, appointment reminders are vital, yet so is key information; which doors or gates to use, planned maintenance, meetings or general changes to the working day etc. Up to date order confirmations are also a great way to keep customers in the loop, from the moment an order is placed, right up until delivery….but it doesn’t end there; promotional messaging using dynamic fields means you can use a single text to reach your clients with a personal touch. Want to put your product right into the hand of your customer? Simply use our Short URL feature and point them directly to the product on your website, and if your customer has a question about it, let them text into the portal with our powerful Inbound SMS solutions.
In closing, SMS is the way forward if you want to optimise your business, and Voodoo SMS has everything you need to gain traction and take your business to new heights. It’s efficient, safe and excellent value.
Start today by creating a FREE account here or for more information contact us on 01484 599311