Informed Customers = Happy Customers

Ever ordered something online and received a delivery notification? Or got an appointment reminder f...

We can finally reveal the big news!

For the past fortnight, VoodooSMS has had to sit on a big announcement: We have been awarded G-Cloud...

Rio 2016: Gold for SMS

Media giant The New York Times is using SMS to directly communicate with readers for the first time,...

Facelift for SMS

You have probably heard, or even seen for yourself, that the Facebook Messenger app has now fully in...

SMS: The 25-year-old 'New' customer service tool

British Airways, Zendesk, Birchbox, Southwest Airlines. What do they all have in common? As well as...

VoodooSMS goes to the Opera

London’s Tate Modern recently played host to a new and unique opera – all thanks to VoodooSMS. In s...

Why less is more

Does the rise of online messaging apps diminish the efficacy of SMS marketing? Quite the reverse. In...

What good is clicking if nobody is collecting?

The ‘Click-and-Collect’ phenomenon shows no sign of abating. With our busy lifestyles no longer alig...

This time, it’s personal…

Why do even big companies, like Starbucks and Burger King, urge their customers to personalise their...

Scarce Resources and SMS

When attention is scarce, SMS is the solution Here’s the one crucial fact for anyone in business: w...

SMS and the Customer Experience

Just how much of an ‘experience’ do your customers currently receive? Does your work stop when you’...

Hooking your Customers with SMS

[https://www.voodoosms.com/content/images/wordpress/2016/01/Hooked.jpg] If you have any interest i...